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Shipping Information
FREE Ground Shipping on ALL Orders Over $30.00!
All players & accessories are brand new, in stock and normally ship out same day or next business day via UPS Ground (signature required) at no cost to you.* UPS Ground service shipments normally arrive within 6-10 working days. You can upgrade to UPS 3 Day Select for $30.95, UPS 2nd Day Air for $39.95 or UPS Next Day Air for only $49.95.** FREE gift wrapping is also available for all players, and accessories when purchased only in conjunction with player. Sorry, we CANNOT ship to P.O. boxes or APO addresses.
Same Day Shipping!
In stock items (typically most), ordered Monday thru Friday before 12:00 p.m. (noon) Pacific Standard Time, usually ship same day! Orders received after 12:00 p.m. (noon) will ship the following business day.
*Free Ground Shipping applies to orders over $30.00 and shipped to destinations only within the 48 contiguous U.S. States. Orders under $30.00 will incur a $10.00 shipping/handling fee. Shipments to Alaska & Hawaii must be shipped via 2nd Day Air or Next Day Air (additional freight charges will apply). Special delivery requirements such as stairs, uncrating, debris removal, re-delivery, and the like will incur extra charges. Please specify any such needs in the Comments: field during the Billing portion of your checkout and a CFS representative will contact you with further details.
**Accelerated shipping charge applies to average orders of 1 player plus assorted accessories. Orders for multiple players may incur additional shipping charges. Saturday Delivery may not be available in all areas when using 2nd Day Air and Next Day Air. Saturday deliveries (additional $12.00) must be requested in the comments section of the checkout process, but cannot be guaranteed for all areas.
International Shipments
We CANNOT ship outside the 50 U.S. States (48 contiguous, AK & HI), NO exceptions. We apologize for the inconvenience.
Damaged Shipments
If you receive a shipping container that appears damaged, either refuse delivery or note exceptions, in detail, on the delivery receipt or bill of lading. DO NOT DISPOSE OF ANY PACKING MATERIALS, be sure to save all of it. Check for concealed damage, and report any PRODUCT damage to All About Portable DVD Players within 24 hours of receipt. At that time a customer service representative will provide further instructions to resolve the problem in the most efficient manner.
Payment Information
We accept all major credit cards: Visa, MasterCard, American Express, and Discover. Cashiers Checks & Money Orders are also accepted, however orders will not ship until funds have transferred (see below). Sorry, payment plans, financing and C.O.D.'s are not available.
Credit Card Security & Protection
You can safely pay with your credit card during the checkout process using our secure server driven by Yahoo! Store's proven system. To provide the best protection we can for cardholders we utilize several authorization schemes to verify authentic orders. As many business are doing now, we require that you contact your credit card company and list with them ship-to addresses that differ from your billing address. Ship-to addresses that cannot be verified will cause delays. This does not apply to American Express cards, all orders paid with American Express credit cards MUST BE SHIPPED TO THE BILLING ADDRESS. Orders paid by American Express shipping to addresses other than the billing address will be cancelled.
We now require the 3 or 4 digit V-CODE/CID on all credit card purchases. It is never published anywhere nor printed on your statement, only on the card itself. See the picture at the right to learn how to locate your V-CODE.
Cashiers Checks & Money Orders
Checks can be mailed to us at the address below. Please be sure to contact us first so that we may prepare the paperwork for your order to await payment. Orders will ship out once the funds have been cleard and deposited into our account. Again, sorry, payment plans, financing, or C.O.D options are not available.
Contacting All About Portable DVD Players
A division of CFS Products, LLC
We take pride in our reputation for fast customer responses and are dedicated to assuring that every customer is a happy customer. If you have any questions at all, please contact us at our toll-free number, or by e-mail.
All About Portable DVD Players A division of CFS Products, Inc. 2315 Meredith Ln., Suite D Santa Maria, CA 93455
Toll-free: 1-866-DVDTOGO (1-866-383-8646) International / direct: 805-925-9049 Fax: 805-925-1033
Sales email: sales1@portabledvdstore.com
FREE Ground Shipping!* Same Day Shipping!* Upgrade to 3 Day Select for $30.95, 2nd Day for $39.95 or Next Day for only $49.95! * on all orders over $30 more details...
Call us TOLL-FREE
1-866-DVDTOGO
(1-866-383-8646)
email: info1@portabledvdstore.com

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